An SRE argues AI incident response will cut median recovery time and raise it for the hardest incidents

Sources: primary, discussion
Summary: The post applies Lisanne Bainbridge's 1983 Ironies of Automation to on-call: routine incidents are how responders safely build the intuition a rare severe incident demands, so automating them removes the practice and leaves the responsibility. The author names the expected consequence, average MTTR falling while resolution time for complex incidents rises, and calls the gap comprehension debt. The aviation comparison cites fewer than one in-flight shutdown per 100,000 engine flight hours against FAA recurrent proficiency checks every six months.
Why it matters: The claim is a prediction with no measurement behind it, from an author at Rootly, an incident management vendor that sells the simulation training the post recommends.